Dr. Tingting (Rachel) Chung is a Clinical Associate Professor of Operations and Information Systems. She holds a Ph.D. in Business Administration/Management Information Systems, a Ph.D. in Psychology, and a Master of Science in Information Science, all from the University of Pittsburgh.

Dr. Chung is highly engaged in the Business Analytics community. In 2016, Dr. Chung received an IBM Faculty Award in the Cognitive Computing category. In 2018, Dr. Chung served as a visiting scholar at Vietnam National University – International School and taught enterprise analytics and database. In 2019, Dr. Chung served on the Advisory Board of the NSF-funded project on Big Data Education at Penn State University , and co-hosted the 3rd Data Science Educator Workshop. In 2019, Dr. Chung received Community Partner of the Year Award, Houston Methodist Hospital, on behalf of INFORMS , with Dr. Louis Luangkesorn. In 2020, Dr. Chung received the Faculty Excellence Award from the Master of Science in Business Analytics (MSBA) program at College of William & Mary. Currently, Dr. Chung teaches Machine Learning II and Advanced Modeling Techniques at the Mason School of Business.

Dr. Chung has published in top journals including Communications of the ACM, Journal of Managerial Psychology, International Journal of Production Economics, Journal of Information & Knowledge Management, AIS Transactions on HCI, and Omega. She has also given numerous presentations at international conferences, including International Conferences on Information Systems (ICIS), Academy of Management (AOM), INFORMS, and SIGCSE. Dr. Chung’s current research focuses on financial fraud  and analytics. In 2012, Dr. Chung received a $10,000 research grant from the Institute of Fraud Prevention (IFP) for her research study on the genetic basis for Internet fraud detection with Professor Dennis Galletta of the University of Pittsburgh, and a BBC World News interview about this research study.

In 2013, Dr. Chung received another $10,000 research grant from the Institute of Fraud Prevention (IFP) for her research study on the genetic basis for deception detection with Professor Chih-Chen Lee of Northern Illinois University. Professor Chung also received IFP’s support for a global fraud research project with Professor Chih-Chen Lee of Northern Illinois University.

In 2018, Dr. Chung received a $50,000 National Security Agency subcontract with Dr. Stephanie Rosenthal for the application of reinforcement learning to cybersecurity investigation.

In 2019, Dr. Chung received her third research grant of $15,000 from the Institute of Fraud Prevention (IFP) with Dr. Rosenthal to study how domain knowledge affects ways analysts explore and validate financial data.

In addition to academic research, Dr. Chung is also very involved in the application of scientific research methods to solving business problems. Her business students have engaged in over twenty client projects with executives from City of Pittsburgh, WQED, AllFacilities Energy Group, Ardex Americas, TingWall, Coca Cola, and others. At Chatham University, Dr. Chung advised the MIS/DSA Student Club, and the Women in Cybersecurity Club. Dr. Chung also served as the founding faculty sponsor of Computer Science Teacher Association (CSTA) Pittsburgh.

To support evidence-based decision making, and scientific thinking in general, Dr. Chung has served as Grant Awards judge for the 2012, 2015, and 2018 Intel International Science and Engineering Fair (ISEF) and judge for the 2013 Pittsburgh Regional Science and Engineering Fair (PRSEF).

Dr. Chung is member of Association of Information Systems and Association of Computing Machinery. Dr. Chung was born and raised in Taiwan, and is a native speaker of Mandarin Chinese. Professor Chung moved to Pittsburgh, PA, on a full scholarship to the PhD Program in the Psychology Department at the University of Pittsburgh, after completing a Bachelors of Science degree in Psychology at National Taiwan University.